VTG now includes Supplier Failure Cover with every accommodation booking.  This is designed to protect all clients and address any concerns they may have about their choice of travel supplier, whether it be airline, accommodation supplier or car hire provider.

Mark Wilsher, CEO says:

‘We want to ensure that our clients have complete peace of mind and financial protection when booking their holiday.  All travel elements whether booked directly through us or independently are protected by our Supplier Failure Cover which is an insurance protecting our clients if the supplier or any component of their travel itinerary cancels, delays their trip or goes into liquidation.  This means that every part of their holiday will be covered when they book accommodation with us, however they choose to pay or travel.’

Backed by Europ Assistance, this comprehensive insurance provides a greater level of cover to that offered under ATOL, with refunds of up to £5000 per person being payable in the event of a trip being cancelled or delayed due to the failure of one or more of the suppliers.  Should clients find themselves unable to return home due to their airline going out of business, the policy will enable them to purchase replacement flight tickets.

A key benefit of Supply Failure Cover is that accommodation, flights, transfers, and car hire are all included under one policy, with a 24 hour helpline to help customers resolve the problem as quickly as possible.

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